Mental Health Update

A useful post on mental health and schizophrenia from the retail perspective.

In this case, the person involved was a regular customer of ours who appears to suffer from untreated schizophrenia. Most of the time she keeps to herself, but lately she has been approaching other customers and touching them on the knee. We're not sure if she does this to get their attention or to check if they are real or what, but whatever her reasons, it is freaking people out. On one day alone we had five people get up and leave the coffeeshop because she wouldn't/couldn't keep her hands to herself.

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Read more from this blogger: Coping with Mentally Ill Customers